Legal

Privacy Policy

Solidus Accounting Inc.
Effective Date: April 1, 2026
contact@solidusaccounting.com  ·  (647) 848-2586
Canada — Fully Remote

1. Our Commitment to Privacy

Solidus Accounting Inc. (the "Firm," "we," "our," or "us") is committed to protecting the personal information of our clients, prospective clients, and anyone who interacts with our business. We handle all personal information with care, discretion, and in full compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all other applicable federal and provincial privacy legislation in Canada.

2. Information We Collect

We collect only the personal information that is necessary to provide our services. Depending on the nature of the engagement, this may include:

• Contact information such as name, email address, phone number, and mailing address
• Business and financial information including financial statements, transaction records, and banking details
• Business identification numbers such as CRA Business Numbers and HST/GST registration numbers
• Information submitted through our website contact form
• Any other information required by law or reasonably necessary to carry out agreed services

3. How We Use Your Information

Personal information is used exclusively for the following purposes:

• Providing bookkeeping, accounting, reconciliation, and advisory services
• Responding to inquiries and managing client communications
• Fulfilling our legal, regulatory, and professional obligations
• Processing payments and maintaining accurate account records
• Improving the quality and delivery of our services

We do not use personal information for any purpose beyond what is outlined above without first obtaining your consent.

4. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. By engaging our services or submitting an inquiry through our website, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual obligations, by contacting us directly.

5. Protecting Your Information

We take the security of your information seriously. The safeguards we maintain include:

• Technological protections: Encrypted communications, password-protected systems, and secure cloud-based accounting platforms
• Access controls: Personal information is accessible only to authorized personnel who require it to perform their duties
• Third-party obligations: Any service providers who handle personal information on our behalf are bound by confidentiality agreements and are required to maintain appropriate security standards

6. Disclosure and Retention

We do not sell, rent, or trade personal information. We do not disclose your information to third parties except in the following circumstances:

• Where you have given explicit consent
• As required by applicable law, a court order, or a regulatory authority
• To trusted service providers (such as cloud accounting platforms) where disclosure is strictly necessary to deliver your services, and those providers are bound by confidentiality obligations

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required under applicable law — including Canada Revenue Agency record-keeping requirements. When information is no longer required, it is securely destroyed or anonymized.

7. Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you
• Request that inaccurate or incomplete information be corrected
• Withdraw your consent to our collection or use of your information (subject to legal and contractual limitations)
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, contact us at contact@solidusaccounting.com or (647) 848-2586. We will respond within a reasonable timeframe.

8. Privacy Breach Notification

In the event of a privacy breach that poses a real risk of significant harm to any individual, we will notify all affected parties as promptly as reasonably possible. We will also report the breach to the Office of the Privacy Commissioner of Canada as required under PIPEDA. A record of all privacy breaches — whether or not notification is required — will be maintained internally in accordance with our legal obligations.

9. Cookies and Website Usage

Our website may use cookies or similar technologies to support basic functionality and improve user experience. We do not use cookies to track visitors across third-party sites or for advertising purposes. You may disable cookies through your browser settings, though this may affect certain website features.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The current version will always be published on our website at www.solidusaccounting.com. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us directly: